Explore answers to the most common questions about Terra Subscriptions, crafted to give you clarity and confidence.
Do I get any discounts on subscriptions?
Yes, all subscribers enjoy exclusive discounts and early access to offers.
How does the subscription service work?
Our subscription service allows you to receive your favourite products automatically at your preferred schedule, weekly or monthly. You can manage, pause, or cancel your subscription at any time through your account.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. You can also contact us if you have any issues via our chatbox or email.
Can I change the size of my subscription order?
Yes, you can change your diaper size & products anytime. You can also contact us to make any changes to the size or type of products.
Can I buy Terra Training Pants in bulk or via subscription?
Yes, Terra offers bulk packs and convenient subscription plans, so you can save money, reduce packaging waste, and always stay stocked up.
How is payment processed for subscriptions?
Payment is automatically charged to your saved payment method for each scheduled delivery, ensuring a smooth, uninterrupted supply.
Is there a minimum subscription commitment?
No, there's no lock-in period or minimum order requirement, you're free to start or stop whenever you choose.
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